The Impact of Technology and Generative AI on the Practice of Pharmacy

The integration of technology and artificial intelligence (AI) is revolutionizing pharmacy, ensuring greater efficiency, a competitive edge, and improved patient outcomes. The presentation will highlight an overview of different AI technologies, including generative AI, and how they are reimagining the practice and business of pharmacy through the enhancement of existing tools and the innovation of net-new software tools. These solutions are becoming increasingly useful in assisting business owners and pharmacy clinicians to deliver pharmacy services more efficiently and effectively. Complementing this technical overview, the presentation will explore the evolving legal framework governing AI use in healthcare. We will unpack the implications of the recent White House Executive Order, which seeks to balance innovation with ethical and privacy concerns, as well as address several state-specific regulations. This conversation will shed light on the challenges and opportunities in navigating this regulatory landscape, helping professionals understand how to integrate these technologies while adhering to guidelines and best practices. Join us for a comprehensive discussion where leading voices will clarify how innovative technological, legal, and ethical considerations intersect to shape the future of AI in pharmacy. Participants will gain insights into the compliance strategies and operational adjustments necessary to leverage AI tools and other technologies effectively, responsibly, and ethically in their practice. By the end of this session, participants will have a comprehensive understanding of how technology and generative AI are revolutionizing pharmacy practice, along with the challenges and regulatory frameworks that accompany this transformation.